Welcome to the Open Options™ Advanced Duty Management System

Open Options™ is the UK's leading Duty Management System for the Emergency Services. By improving the information available to Planners and by automating much of the Duty Planning process, information can be moved around and be accessed quickly helping the frontline services.
  • Duty Planning and Rostering

    DUTY PLANNING AND ROSTERING

    Open Options™ Duty Management system facilitates the Planning of duties based upon Abstraction rates and/or Minimum levels based upon Role, Skill and/or Rank. Individual Rosters can be tailored to meet the demands of the function being Rostered (e.g. Response, Firearms, Call Management, Events, Training, etc.) giving planners total visibility of how all Officers and Staff have spent their time day by day, minute by minute from a single source.
  • Attendance and Absence Management

    ATTENDANCE & ABSENCE MANAGAMENT

    Open Options™ Duty Management system incorporates a powerful Attendance and Absence management component that enables real-time confirmation of officer and staff attendance (or absence) for each working shift. Attendance can be confirmed by officers booking On and Off Duty using Time Recording devices or by other means.
  • MOBILE DUTY MANAGEMENT

    The Open Options Advanced Duty Management Solution currently includes options for;

    - Telephone Booking on and off shift.
    - Telephone Booking of Sickness / Absence.
    - Airwave booking on and off shift.

    A Mobile App to supplement mainstream DMS is also available and is deliverable on Android, IOS, Blackberry, Windows Smartphones and Tablet Devices enabling police officers and staff to;

    - View messages.
    - Book on and off shift.
    - Request Leave and review supervisory responses.
    - View planned Roster / Itinerary.
    - Request Overtime.
  • Officer Self Service

    OFFICER SELF SERVICE

    Open Options™ Duty Management system facilitates interaction between Officers and the system by allowing them to; book on and off shift, book sickness or absence, view messages, request leave and review supervisory responses, view planned roster/itinerary and request overtime.
  • Management Information and Analytics

    MANAGEMENT INFORMATION & ANALYTICS

    Open Options™ Duty Management system provides copious Management Information, most of which is user-defined using the product’s internal Report Writing features. Reports can be designed, generated, stored, shared amongst colleagues and used by any person who is authorised to use them. Reports can be produced upon demand or scheduled to run at pre-determined times throughout the year.
  • Integration with Command and Control Systems

    INTEGRATION WITH COMMAND & CONTROL SYSTEMS

    Open Options™ was designed with a flexible Data Import / Export shell which enables the controlled transfer of information to and from other business applications. Open Options™ Duty Management system data export processes also allows seamless integration with all popular Command & Control applications.
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Customers

Crown Duty Management Customers Include:
  • Civil Nuclear Constabulary
  • Lancashire Constabulary
  • Norfolk Constabulary
  • Greater Manchester Police
  • Suffolk Constabulary
  • Northumbria Police

Crown Open Options™ Advanced Duty Management System