During this difficult time, it is amazing to receive this quote from GMP about how the Crown Duty Management System is helping their frontline staff… “It’s so rewarding to hear that Greater Manchester Police is using Crown’s duty scheduling system to provide accurate information on Duty Schedules, Staffing Levels, Absence and Sickness to the force command team twice daily, to assist with their daily policing operations”.
Crown Workforce Management would like to thank all our Police Service customers for doing an amazing job not just through the current Coronavirus outbreak, but keeping our communities safe every day. We are proud to be able to support you.
Latest News! – Both Merseyside Police and Cumbria Constabulary choose Crown as their Duty Management System partner…

Crown Duty Management - Transforming the Workplace

The UK's leading Duty Management System for the Emergency Services. By improving the information available to Planners and by automating much of the Duty Planning process, information can be moved around and be accessed quickly helping the frontline services.
  • Duty Planning and Rostering


    Crown's Duty Management system facilitates the Planning of duties based upon Abstraction rates and/or Minimum levels based upon Role, Skill and/or Rank. Individual Rosters can be tailored to meet the demands of the function being Rostered (e.g. Response, Firearms, Call Management, Events, Training, etc.) giving planners total visibility of how all Officers and Staff have spent their time day by day, minute by minute from a single source.
  • Attendance and Absence Management


    Crown's Duty Management system incorporates a powerful Attendance and Absence management component that enables real-time confirmation of officer and staff attendance (or absence) for each working shift. Attendance can be confirmed by officers booking On and Off Duty using Time Recording devices or by other means.

    Crown's Advanced Duty Management Solution currently includes options for; - Telephone Booking on and off shift. - Telephone Booking of Sickness / Absence. - Airwave booking on and off shift. A Mobile App to supplement mainstream DMS is also available and is deliverable on Android, IOS, Blackberry, Windows Smartphones and Tablet Devices enabling police officers and staff to; - View messages. - Book on and off shift. - Request Leave and review supervisory responses. - View planned Roster / Itinerary. - Request Overtime.
  • Officer Self Service


    Crown's Duty Management system facilitates interaction between Officers and the system by allowing them to; book on and off shift, book sickness or absence, view messages, request leave and review supervisory responses, view planned roster/itinerary and request overtime.
  • Management Information and Analytics


    Crown's Duty Management system provides copious Management Information, most of which is user-defined using the product’s internal Report Writing features. Reports can be designed, generated, stored, shared amongst colleagues and used by any person who is authorised to use them. Reports can be produced upon demand or scheduled to run at pre-determined times throughout the year.
  • Integration with Command and Control Systems


    Crown's Duty Management System was designed with a flexible Data Import / Export shell which enables the controlled transfer of information to and from other business applications. The data export processes also allows seamless integration with all popular Command & Control applications.
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Crown – Inspired Duty Management