Crown Secures a Quarter of UK Police Forces

Crown Computing Secures a Quarter of the UK’s Police Forces

One of the UK’s leading workforce management software companies is looking to expand its reach within the emergency services sector, having already ready secured a customer-base amongst a quarter of the country’s police forces.

Crown Computing currently supplies its Open Options™ Duty Management System (DMS) to forces including Cheshire, Northamptonshire, Lancashire, Norfolk/Suffolk, Northumbria, Greater Manchester and Nottinghamshire Constabularies.

The Tamworth-based company’s Duty Management Solution has for some of its Police customers been implemented as part of the Transform Police (t-Police) framework. The framework also includes Oracle ERP and Cap Gemini who are prime contractor and systems integrator.

As well as delivering substantial cost savings, the t-Police solution has also enabled police forces to improve the quality of frontline service delivery by reducing the amount of time officers spend on admin.

Compliant with Police Regulation and Staff Handbook rules, Crown’s DMS solution allows forces to plan duties across all skills and ranks, implement individual rosters, accurately record attendance and absence and have total visibility of the day-by-day activities of all officers and staff.

As a result, forces enjoy increased utilisation and deployment of officers, improved efficiency and productivity, the ability to plan and roster duties based on skills, a reduction in overtime, the automation of payment processes, reduced administration and increasing payment accuracy and better frontline service provision.

Steve Cartwright, from Nottinghamshire Police, said:

“25 per cent of forces within England & Wales are using it, so it must be offering something positive. Some of the developments that are coming on-board in the next twelve months and longer are really encouraging and will help us in Nottinghamshire Police.”

Mike Hawkesford Managing Director at Crown said;

“Like many organisations, police forces across the country need to save money and our Open Options™ DMS solution enables them to do this, increasing visibility throughout the force and thus increasing efficiency and productivity.”